Jewish Big Brother Big Sister Case Manager

Shaker Heights, OH

Part Time

Mid Level

AGENCY SUMMARY:
Bellefaire JCB is among the nation’s largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

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POSITION SUMMARY:
The Case Manager is responsible for supporting Bellefaire JCB’s Jewish Big Brothers Big Sisters Association (JBBBSA). The Case Manager maintains contact with their caseload and provides monthly support. Evenings and weekend availability will be expected to maintain contact with mentorship matches and support program events.

RESPONSIBILITIES INCLUDE:

Provide supportive supervision to mentors, mentees, and guardians, as appropriate, to maintain the integrity of mentoring matches (community based) through the entire match life cycle (i.e., the interview, training, introduction, supervision, assessment and closure).
Collaborate with colleagues and the JBBBSA Program to ensure timeliness of program and match support the inception of new matches.
Support and attend program events including group outings, program fundraisers, volunteer appreciation meetings, etc.
Remain in compliance with JBBBSA program standards, including specified documents, policies, practices, procedures and materials.
Responsible for all administrative tasks including, but not limited to, record keeping, supervision, attending staff meetings, monthly individual meetings with mentors, guardians and mentees, and other meetings and functions of agency, overseeing volunteer committees, attendance at program/ agency events and outings.
Serve as a resource, referral source, and advocate for Bellefaire JCB to appropriate community services.
Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and program standards.

OTHER DUTIES:

Assist with and attend special events and annual meetings as required.
All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
Respect the privacy of mentees and clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.
Other duties as assigned by management.

QUALIFICATIONS:

Education: Minimum Master’s Degree in Social Work or related field required.
Licensure: Valid Ohio LSW or LPC required.
Skills/Competencies:

Core Expertise: Possess skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
Independent Judgment: Demonstrate ability to perform job responsibilities with a high degree of initiative and independent judgment.
Cultural Competency: Demonstrate awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
Interpersonal Communication: Communicate clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
Professional & Ethical Conduct: Adhere to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.
Collaboration and Teamwork: Function effectively as a member of a professional team that includes employees, clients and family members.
Problem Solving & Decision Making: Recognize problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
Service Orientation: Anticipate, recognize, and meet the needs of others, whether they are clients or not.
Technical Proficiency: Demonstrate competence in utilizing Agency computer systems and software as required to perform essential job functions.

Experience: Experience working with children, adolescents and their families required.

BENEFITS AND SALARY:
Starting salary is $25,000 per year for 20 hours per week
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include:

Comprehensive health and Rx plans, including a zero-cost option
Wellness program including free preventative care
Generous paid time off, including summers and school holidays
50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care

#LI-Hybrid

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

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Jewish Big Brother Big Sister Case Manager

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